Legal

Terms of Service

Last updated: [DD Month YYYY]

These Terms govern your access to the GrowthOS website and platform, operated by [Legal Entity Name] ("GrowthOS", "we"). By using GrowthOS, you agree to these Terms. If you use it for a company, you confirm you are authorised to bind that company.

1. The service

GrowthOS provides business software for merchant discovery, lead management, CRM pipelines, marketing campaigns, reporting, team tasks and demo booking. Features may change over time. We will tell you about material changes in advance where practical.

2. Accounts and security

You must provide accurate information and keep your login credentials confidential. You are responsible for activity under your account and for the actions of workspace members you invite.

3. Acceptable use

You agree not to:

4. Your data

You own the business data you upload. You grant us a limited licence to host and process it solely to provide GrowthOS to you. You are responsible for having the rights and consents needed for that data, including personal data about your customers. Our handling of personal data is described in our Privacy Policy.

5. AI-generated content and sample data

GrowthOS uses AI to help draft content, score leads and suggest actions. AI output can be incomplete or inaccurate. You are responsible for reviewing it before relying on it or publishing it. Data shown in demonstrations, including sample merchant listings, is illustrative and is not a representation of any real business.

6. Third-party services

Some features rely on third-party services, such as Google Calendar and Google Meet, WhatsApp Business, and payment providers. Your use of those services is subject to their own terms. We are not responsible for third-party services outside our control.

7. Fees and billing

Paid plans, prices and billing cycles are set out in your order form or on our pricing page. [Add refund and cancellation terms]. Taxes, including GST where applicable, are added where required by law.

8. Intellectual property

GrowthOS, including its software, design, branding and logo, belongs to us or our licensors. These Terms do not transfer any ownership to you.

9. Confidentiality

Each party will keep confidential the non-public information it receives from the other and use it only for the purposes of this agreement, subject to legal exceptions.

10. Suspension and termination

You may stop using GrowthOS at any time. We may suspend or terminate access if you breach these Terms, put the service or other users at risk, or fail to pay fees. On termination, you may export your data within [X] days, after which it may be deleted.

11. Disclaimers

GrowthOS is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim implied warranties, including merchantability and fitness for a particular purpose, and do not guarantee uninterrupted or error-free operation or particular business results.

12. Limitation of liability

To the fullest extent permitted by law, our total liability for any claim relating to GrowthOS is limited to the fees you paid us in the [12] months before the claim arose. We are not liable for indirect, incidental or consequential losses, lost profits, or lost data.

13. Indemnity

You will indemnify us against claims arising from your misuse of GrowthOS, your breach of these Terms, or your data infringing a third party's rights.

14. Governing law and disputes

These Terms are governed by the laws of India. Courts at [City] have exclusive jurisdiction, subject to any mandatory dispute resolution required by law.

15. Changes to these Terms

We may update these Terms. We will post the new version here and update the date above. Continued use after the update means you accept the revised Terms.

16. Contact

Questions about these Terms can be sent to hello@thegrowthos.in or +91 72590 34259.