Legal

Privacy Policy

Last updated: [DD Month YYYY]

This Privacy Policy explains how [Legal Entity Name] ("GrowthOS", "we", "us") collects, uses, stores and shares personal data when you visit our website, book a demo, contact us, or use the GrowthOS platform.

1. Who we are

GrowthOS is operated by [Legal Entity Name], registered at [Registered Address, City, State, PIN]. You can reach us at hello@thegrowthos.in or +91 72590 34259.

2. Information we collect

• Contact and booking details: name, work email, phone number, company name and role, and the details you provide when you book a demo or contact us.
• Account information: if you use the platform, your login details and the workspace members you invite.
• Business data you upload: sales records, customer lists, tasks and campaign content you enter or import into your workspace. You remain responsible for the lawfulness of the data you provide.
• Google account data: if you connect Google Calendar for demo scheduling, we access only the calendar permissions needed to check availability and create meetings.
• Usage and device data: pages visited, approximate location, browser type and basic diagnostic logs, used to keep the service secure and working.

3. Public business listings

Merchant discovery features may draw on publicly available business listings from sources such as OpenStreetMap and Google Places. We use these listings in line with the terms of those providers and do not use them to build private profiles of individuals.

4. How we use information

• To respond to enquiries, schedule and manage demos, and provide customer support.
• To operate, secure, maintain and improve the GrowthOS platform.
• To send service messages, such as booking confirmations and account notices.
• To send marketing communications only where you have agreed, and you can opt out at any time.
• To meet legal, tax and regulatory obligations.

5. Sharing your information

We do not sell personal data. We share it only with service providers that help us run GrowthOS, under written obligations to protect it. These include cloud hosting, email delivery, calendar and meeting services (Google), messaging services (including WhatsApp Business via Meta), and analytics. We may also disclose data where required by law or to protect our rights and users.

6. Messaging and consent

GrowthOS messaging features are designed for businesses to contact customers who have consented to receive messages. Workspace owners are responsible for obtaining consent and complying with applicable messaging rules, including WhatsApp Business policies and Indian telecom regulations.

7. Data retention

We keep personal data only as long as needed for the purposes above or as required by law. Booking records are kept for [X] months. Workspace data is deleted or returned when an account is closed, subject to legal retention requirements.

8. Security

We use access controls, encryption in transit, and role-based permissions within workspaces. No system is completely secure, so please use a strong password and tell us promptly if you suspect unauthorised access.

9. Your rights under the DPDP Act, 2023

As a Data Principal under India's Digital Personal Data Protection Act, 2023, you may request access to your personal data, correction or erasure of it, withdrawal of consent, and the redressal of grievances. To exercise these rights, contact our Grievance Officer:

• Name: [Grievance Officer Name]
• Email: hello@thegrowthos.in

10. Children

GrowthOS is intended for business use and is not directed at children under 18.

11. Changes to this policy

We may update this policy from time to time. We will post the new version here and update the "last updated" date.